Marc Weinstein runs his own eponymous appliance repair service here in the Washington, D.C., area, and we were intrigued by his method of keeping his appointments and client information. Using spiral notebooks, he annotates each job with colored paper clips. The red clips designate emergencies, yellow indicate clients who can only be seen in the afternoon, green are for Marc’s jobs, pink and blue are for employees Terry and Alan’s jobs, respectively. Additionally, moving the clips from top to bottom across the pages indicates which jobs are the next priority. But we thought the books were just really fun to look at.
In talking with Marc, he said he does own a blackberry, but he finds the physical books much more efficient because he can use them to track multiple clients instantly without flipping through a bunch of screens. He also mentioned a time when he was repairing an oven and his book fell onto a cookie sheet coated with cooking oil. The pages soaked up the oil, but they were still readable. A blackberry in the same situation probably wouldn’t have fared as well. As we book lovers know, there are still advantages to having a physical record over a virtual one.
For those of you in the DC area looking for a reliable appliance repairman, Marc can be reached at 301-421-1942.